Features
Vendor Portal
Vendor Portal

Vendor Portal

White-label portal for resellers, field reps, and partner organizations. They log in with their own accounts to see buyback quotes, batches, devices, repairs, and more — scoped to their organization only.

Where to find it

URL: /portal on the storefront domain Who uses it: Users whose role is vendor or admin in commerce__customers

What vendors can do

Depending on their permissions (see Portal Users):

  • Dashboard — environmental impact + financial metrics for their org
  • Buyback Quotes — create and manage
  • Batches — track device shipments
  • Devices — inspect, update grade, view history
  • Clients — manage sub-clients and their revenue share (if permitted)
  • Repairs — quote and track repairs
  • Profile — update contact info, change password
  • Users — admin users can invite/remove their team

Scoping

All data is scoped to the vendor's source_id or tenant_id. They can't see other vendors' data or cross-organization info.

Login

Vendors log in via the same /account page as customers. If their account has role = vendor or admin, the UI shows the portal navigation instead of customer navigation.

Impersonation

Admins with the right permission can impersonate a vendor user — useful for support. Impersonation is logged to the audit log.

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